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Santander Leasing

Collaborating within a team responsible for a system handling vehicle leasing processes — production maintenance and feature development.

The system supports vehicle leasing processes: from handling the application, through the decision and contract preparation, to events occurring during the life of the contract.

We were part of a subcontractor team responsible for maintaining and developing this system — analysing tickets, diagnosing the root causes of production issues and delivering new features driven by changes in the business process and regulatory requirements.

Working on a production system of this scale means every change has to account for historical data, active contracts and deployment windows agreed with the business.

Scope of work

  • Analysis and handling of production tickets as part of the maintenance team
  • Feature development within an existing system
  • Support during production deployments

These descriptions illustrate the nature of our work. Solution details and client data are covered by confidentiality agreements.